The Republic of Tea
  • Information Technology
  • Nashville, IL, USA
  • Salary
  • Full Time

Comprehensive Benefits Package


Since 1992 our mission has been to see premium exquisite teas steaming in the cups of men, women, and children everywhere, and to emphasize a Sip by Sip Rather Than Gulp by Gulp lifestyle. The Republic of Tea offers more than 300 premium teas, herbs, bottled iced teas and nature-inspired sipware. A socially and environmentally responsible business, The Republic of Tea is a family-owned business dedicated to sharing our prosperity by developing products to support worthy philanthropic organizations as well as provide learning and growth opportunities for our Employees internally referred to as Ministers. Join our TEAm and enjoy a collaborative work environment, opportunities to grow your professional network, and become part of the tea revolution!

POSITION SUMMARY: The IT Analyst is responsible for ensuring all systems both internal and customer facing are running at peak performance.

ESSENTIAL FUNCTIONS:

  • Maintains and Supports on-premise ERP System.
  • SQL skills especially in data extraction and report writing
  • Plan, schedule, and control project activities to fulfill objectives and satisfy project requirements.
  • Prepare system design specifications. Transfer functional requirements into process design documents used by developers to code. The design specifications will include data mapping, business edits, and other processing requirements.
  • System administration over key components of The Republic of Tea's infrastructure such as wireless access points, switches, routers and SANs.
  • Day-to-day desktop support for end-user software and hardware.
  • Responds to telephone calls, email and personnel requests for technical support in a timely manner.
  • Documents, tracks, and monitors issues to ensure a timely resolution.
  • Installs new software releases and system upgrades. Evaluates and installs patches and resolves software related problems.
  • Performs and monitors system backups and recovery.
  • Maintains data files and monitors system configuration to ensure data integrity.

BASIC QUALIFICATIONS:

  • Associate's degree required; Bachelor's degree in Computer Science or closely related field is highly preferred.
  • 3+ years of experience in IT.
  • Intermediate Level Knowledge of SQL
  • Experience administering and supporting Windows Server environment, including server images, security hardening, application installs, hardware maintenance.
  • Experience in VMware administration, Active Directory Administration, Server Builds, Patch Management, Problem determination/resolution, and Backup/Recovery.
  • Knowledge of EDI transactions.
  • Experience with EDI implementations and integrations with a third-party provider.
  • Intermediate level knowledge of computer networking including switches, routers, firewalls and wireless access points.

PREFERRED SKILLS:

  • Sage X3
  • SQL Server
  • SQL Server SSIS
  • Cisco Networking
  • Cisco Meraki
  • Microsoft Windows
  • Apple OS X
  • Adobe Creative Cloud
  • Microsoft Office 365
  • EDI
  • Tableau
  • 3CX Phone System
  • VMware
  • ERP/WMS Software Support

The Republic of Tea is an Equal Opportunity Employer.

The Republic of Tea
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