Office Manager

Since 1992 our mission has been to see premium exquisite teas steaming in the cups of individuals everywhere, and to emphasize a Sip by Sip Rather Than Gulp by Gulp lifestyle. The Republic of Tea offers more than 350 premium teas, herbs, bottled iced teas and nature-inspired sip ware. A socially and environmentally responsible organization, The Republic of Tea is a family-owned business dedicated to sharing our prosperity by developing products to support worthy philanthropic organizations as well as provide learning and growth opportunities for our Employees internally, whom we refer to as Ministers. Join our TEAm and enjoy a collaborative work environment, opportunities to grow your professional network, and become part of the tea revolution!

POSITION SUMMARY

This position is responsible for managing The Republic of Tea's building activities and providing general office support for multiple managers.

ESSENTIAL FUNCTIONS

• Perform administrative and office support activities for multiple supervisors with main support for the VP of Operations and the VP of Human Resources.
• Handle requests for information, refers matters to appropriate staff and /or takes or recommends appropriate action.
• File and retrieve documents to include contracts and reference materials.
• Arrange corporate travel and meetings by developing itineraries and agendas, booking transportation, arranging lodging, and coordinating meeting accommodations.
• Arrange and coordinate internal The Republic of Tea meetings and events including monthly recurring meetings.
• Prepare tea service for vendor meetings and photocopies any necessary documents in preparation for meetings.
• Receive telephone calls providing information and handling issues that may require sensitivity and use of sound, independent judgment.
• Maintain the tea cabinet, kitchenette and storage areas including cleanliness and inventory.
• Interact with external clients.
• Ensure materials and reports for signature are accurate and complete; proofread and check typed and other materials for accuracy, completeness, and compliance with policies and procedures.
• Compile and send out monthly calendar for designated Nashville personnel.
• Prepares checks for payment of scholarship monies to employees as required.
• Send birthday and anniversary cards to employees.
• Handle office related programs such as Fun Calendar, Birthday notifications, managing the annual shoe program, and Cardinal baseball tickets.
• Provide back-up for receptionist as needed.
• Cover emergency needs for phone coverage in Citizen Services for lunch hours.
• Respond to donation requests.
• Prepare and disperse Itineraries for Nashville visitors.
• Order Lands' End apparel for office and sales personnel, business cards, phone tree and The Republic of Tea flags as needed.
• Order employee uniforms for Nashville and Upton.
• Coordinate events for Nashville.

POSITION REQUIREMENTS

• Two or more years of hands-on administrative support experience.
• Knowledge of general office procedures and operating standard office equipment.
• Exceptional customer service skills, over the phone and in person, with customers and internal departments; must be able to maintain professionalism and a positive service attitude at all times.
• Requires strong communication skills, both verbal and written, organizational skills, both analytical and problem solving, and the ability to work with confidential documents.
• Must be computer savvy and proficient in Microsoft Office suite including Word, Outlook, and Excel.
• Ability to manage multiple tasks and achieve deadlines under pressure.

The Republic of Tea is an Equal Opportunity Employer

Current Openings for Office Manager Jobs at The Republic of Tea